All International Orders

PLEASE READ

*By checking this box I understand that this international shipment may be subject to import taxes/customs duties and fees, which are my responsibility to pay. These charges are calculated once the shipment reaches my country. The Awkward Store has no control over these charges and cannot predict what they may be.*

Thank you for your purchase! If you do not receive a separate confirmation email from the Awkward Yeti thanking you for your purchase, and providing an order number, please contact the store via email at store@theawkwardyeti.com. We will ensure you have your order number, and shipping updates.

Preorders

If you order multiple in-stock items along with a preorder, the entire order will be held until the preorder release. To expedite shipping of the other products, please order them separately.

Preorder delivery time will be updated on the product page. Please note that the delivery schedule may change from the original estimate.

Preorders may be canceled before shipping begins, just email store (at) theawkwardyeti (dot) com with your order number and you'll be refunded in full.

Returns/Exchanges

If your item was damaged, lost/stolen in transit, or incorrect, simply reply to your confirmation email and we will assist you. For damaged or incorrect items, please include a photo of the item for reference.

There are no exchanges for Phone Cases or Apparel items (Including Shoes, Clothing, Face Masks, Backpacks, Towels, Blankets etc). Please reference the size charts and read descriptions carefully.

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